Privacy policy — Ren Mester AS
This is an English courtesy translation — the Norwegian version at renmester.no/personvern is the binding one. Org.nr 837 980 232 · post@renmester.no · Last updated: August 2026
Ren Mester AS is the data controller for personal data collected via renmester.no.
What data we process
- Bookings: name, telephone, email, address, vehicle details (make, model, registration number) and details about the home (floor area, rooms, floors) — what is needed to calculate the price and carry out the service.
- Photographs you upload of the home or the vehicle — used only for pricing and planning, and deleted no later than 90 days after the job is completed.
- Payment: handled by Stripe. We never store card details — only references to the payment.
- Job applications: name, contact details and CV — stored for up to 6 months, then deleted.
- Usage data: we use PostHog (EU servers) to understand how the website is used, and Sentry (EU) for debugging. IP addresses are anonymised where possible.
Why we process it
To fulfil the agreement with you (booking, payment, delivery, receipt), to answer enquiries, and — on the basis of legitimate interest — to improve the website. Reminders and follow-ups after work has been carried out are sent to customers on the basis of the customer relationship; you can ask us to stop at any time.
Who we share it with
Only the data processors needed to run the business: Supabase (database, EU), Stripe (payment), Resend (email), Vercel (hosting), PostHog and Sentry (EU). We never sell data.
Your rights
You may request access, rectification, erasure, restriction and data portability, and object to processing. Contact post@renmester.no — we reply within 30 days. You may also complain to the Norwegian Data Protection Authority.
Cookies
The website uses necessary cookies for operation and — with consent — analytics cookies. You can change your choice at any time.
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